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Return Merchandise Form - please enclose this return form.

FULL NAME:
EMAIL ADDRESS:
SHOPHEARTS.COM ORDER NUMBER:

ITEM NAME(S): 

REASON FOR RETURN:

RETURN & EXCHANGE CONDITIONS

  • Items must be returned unworn, unwashed, undamaged, unused, unaltered, and with all original tags attached.
  • Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes. If there is any damage to the shoe box, shipping labels, packing tape or any other markings on the outside of the shoe box, it will not be accepted. The item will then be returned to the customer and is subject to a return shipping fee.
  • Swimwear and lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
  • Tops and Dresses: Please be careful of makeup, perfume, or deodorant rubbing off on the garment.
  • Opened cosmetics, jewelry, belts, lingerie, sunglasses, hats and gift certificates cannot be returned or exchanged. 
  • A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
  • Shipping Charges: Shipping charges on expedited & international orders are not refundable.

      I authorize that I have read and will comply with shophearts return policy

      Signature: