Orders typically ship within two business days. Friday–Sunday orders generally ship Monday.
Orders placed on or after October 11, 2026 (Pacific Time)
All windows below are measured from your order date.
- Refunds: 21 days. Return shipping is your responsibility.
- Store credit: 30 days. Eligible U.S. returns include a free return label. Request a store-credit return label.
- Exchanges: 30 days. For eligible U.S. exchanges, we cover your return label and shipping of your replacement item. Request an exchange label.
Earlier orders keep their previous policy and shipping terms. The existing holiday return extension is unchanged.
Eligibility: Items must meet our return-condition requirements. Final-sale items and other exclusions apply. Label requests are reviewed by our team; submitting a request does not issue a label automatically. Read the full return and exchange policy.
